Hoover & Associates (H&A) develops, executes and manages database driven communication programs designed to support marketing, sales and customer service requirements on site at your facility. We do this by building or restructuring in-house sales development, marketing and/or customer service teams to deliver consistent and reliable communications in support of program objectives. It is “in-house” because we utilize your existing real estate. It is “outsourcing” because we administer and manage the program completely.

H&A manages all phases from concept development, program design, vendor selection and system implementation to the marketing, program launch and day-to-day operations. Our program solutions can be operational without you ever having to use your own resources to develop, source and run the project. Our flexibility and scalability reduce the entire program solution to an operational cost scenario.

Utilizing a core staff of management personnel and customer support technicians linked to a network of skill specific vendors, we build internal infrastructures that include strategies, people, systems and processes. We can work directly with your vendors or leverage our existing relationships as part of our overall solution.

Hoover & Associates “In-House Outsourcing” services provide value added opportunity with single source responsibility.

Why Outsource?	Benefits of in-house outsourcing!